How to Edit my Organizational Profile in Volunteer Success

By: Volunteer Success

Need to edit or complete your organization's profile? Use this opportunity to showcase your brand, especially the logo and mission. A fully completed organizational profile is a great way to promote your cause and connect with volunteers - volunteers can even message you directly from your profile. We encourage you to fill in as many fields as possible to help attract volunteers to your opportunities!

Follow these easy steps to update your profile.

Log into your account and navigate to your dashboard where you will see the Edit Profile Information in the left-hand side menu.

From the Edit Profile page you have three options as shown by the arrows. You can edit anything on the current page by clicking on the Edit button on the upper right hand corner. This will allow you to add or edit the following:

  • Logo - highly recommended so that your opportunities display under your logo
  • Description and Mission of the organization - tell volunteers what makes your organization special
  • Basic contact details including Name of the organization, address and phone number
  • The causes or communities associated with your organization - you can delete any currently listed by clicking on the x or click on the Causes or Communities Button to select something new
  • Links and Social Media - to give volunteers other ways to connect and engage with you

Once you have made changes to this page, click on Done Editing. Additional editing options are available on the left-hand menu. First, we'll show you what is available when you click on About Your Organization.

In addition to the fields we mentioned before, on the About Your Organization page you will find the direct URL to your organizations profile on Volunteer Success. You can share that link through email, SM or even on your own volunteer page to show what roles you are currently recruiting for.

Below that you will see all the basic information about your organization that you entered when you first registered your organization. You can edit as needed, including the Primary Administrator’s Information.

Finally you can add in additional locations if you are engaging volunteers in sites other than your primary one.

Once you have completed editing this page, click on the blue Save & Continue button at the bottom of your screen on the right-hand side. This action brings you to the About Your Community which gives you some optional selections at the bottom of the page. These optional selections are used to make a better match with your target volunteers.


Click on the down arrow next to About Your Community to add in:

  • Language spoken in the organization
  • Age ranges of the demographic that your organization serves


Click on the down arrow next to Match to Volunteer to add in:

  • Type of volunteer activities offered (select all that apply based on your range of volunteer opportunities) - you will also be able to select this option for specific opportunities
  • Age demographics of target volunteer (select all that apply based on your range of volunteer opportunities)

Complete your profile editing by clicking on Save & Continue one final time and you are now ready to start posting opportunities.


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